HEALTH GUARANTEE

GUARANTEE AND SHIPPING HEALTH GUARANTEE

Although our puppies are 100% healthy, we can´t forget they are living breathing animals, so we can´t have control over all environmental conditions at every time. This guarantee covers any health issues the first 2 weeks after delivery. If your puppy is found to have any contagious disease or illness and is certified by your licensed veterinarians, we will then reimburse of reasonable customary veterinary bills up to $2000 or you receive another puppy If your dog is found to have any congenital or hereditary condition that affects adversely the life of the dog within the first year of age, and get certified by two duly licensed veterinarians reasonably documented, we can replace the dog for a new puppy or we can make a reimbursement up to 50% of the dog purchase price. We encourage all our clients that as soon as possible, and before the first 2 weeks guarantee expires, you go and visit a veterinarian that you trust for a new health check again and make sure the puppy is still 100% healthy. EXAM AND HEALTH Our qualified veterinarian team goes through a second comprehensive deep health evaluation that includes everything from nose to tail. Besides skin, coat, teeth, ears and eyes that are checked as a standard procedure. We deeply exam the respiratory and cardiovascular system among gastrointestinal system, all critical areas to cover. Genitalia in small breeds are tricky, so external checking is fully checked as well. so we can´t guarantee this is something that won´t happen to our puppies. This occurs randomly and is not always due to the genetic inheritance. VACCINATIONS Every puppy is fully vaccinated and dewormed before they fly,. We also provide an EU passport for each puppy with all the vaccinations applied and shot dates at the time of delivery. All puppies have a complete and thorough health check before they fly. Breeders are obligated to deliver a stumped health report (VHR) before we get the puppies. WHAT TO KNOW ABOUT DELIVERY ? All of our puppies are up-to-date on their shots and are crate trained weeks before they fly out! A puppy that has been acclimated in advance to their pet travel crate will have little-to-no-stress while flying. Contrary to popular belief, pets aren’t crammed with luggage in a deep dark hole in the bottom of the plane. Actually, they are loaded into climate controlled environment – a temperature and pressurized compartment separate from luggage. They have access to food and water throughout the entire trip and are handled by specially trained personnel. They are also the last to be loaded onto the plane and the first to come off. We provide all of our customers with detailed and customized flight and prep information. Our shipping agents regularly attend the IPATA Conference to keep up-to-date on the latest important changes in pet transportation regulations.

Privacy Policy

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